Frequently Asked Questions For Campus Towers

Can I bring my own furniture?

Yes, you can bring decorative things from home that will make you feel more at home.

Do you offer 3 bedroom apartments?

No, but we allow you all to be neighbors!

Does your property have on-site maintenance?

Yes.

An item in a resident's unit needs repair. How do they get help?

Call the office, submit the ticket through the resident portal, visit the office, or email us at leasing@campustowers.com. If it's after-hours call the leasing office (252) 752-2865 and when the voicemail prompts them, press option #2 for after-hours maintenance, and someone will call them back.

What happens if a resident is locked out of their apartment?

If it's during business hours, call and our staff will assist. If it's after-hours call the leasing office (252) 752-2865 and when the voicemail prompts them, press option #2 for after-hours maintenance, and someone will call them back.

What maintenance is a resident responsible for? (i.e. changing fire alarm battery/changing lightbulbs/etc.)

Changing fire alarm battery, changing lightbulbs, fixing AC issues, toilet issues/leaks/drain clogs.

What is the maintenance turn-around time?

Our maintenance tickets have a 24-48 hour turn around unless a part needs to be ordered-our staff will stay in contact with you. Emergencies are considered heat, toilet, and entry door issues.

What is the maintenance turn-around time?

Our maintenance tickets have a 24-48 hour turn around unless a part needs to be ordered-our staff will stay in contact with you. Emergencies are considered heat, toilet, and entry door issues.

Do you offer furnished units?

Yes.

Does your property offer on-site parking?

Yes.

Is your property parking free or paid?

Paid. Contact our leasing team for more information about our property's parking. 

Is your property pet-friendly?

No.

Do we have washer and dryer in the units?

No, we don't. We do have a communal laundry room in the building.

Am I required to purchase renter's insurance?

Yes.

Is your property smoke-friendly?

No.

How long does it take for an application to be approved?

Generally, it takes 12-24 hours to get the decision once it was screened.

What are my options for paying my rent?

You can pay by card through the portal. Please emphasize that it will be a convenient fee. The e-check option is free.

Which utilities are included in my rent?

Electricity, gas, internet/cable, water, sewage, and garbage.